12 Aug August 2019 Testimonial
August, 2019
To whom it may concern,
I’m writing this letter from the newly renovated main floor of our hundred-year-old west end Halifax home. Just a few months ago the space was a mess of badly sloping floors, drafts, old plumbing and wiring, a leaking picture window and oddly placed walls, but today the space is modern, bright and beautiful. The walls are plumb and the floors are level and everywhere I look, the fit and finish and all the details are absolutely perfect.
We met with Dan Monk and Rob McLean in late January when we decided we had to renovate. I was surprised at how quickly Dan assessed the challenges and laid out in general terms what would be involved in giving us the flat floors that we so desperately wanted. We provided him with sketches and our wish list and within days they submitted a detailed work proposal and price quote. I was super pleased with the confidence they conveyed in the process. Monk let us know that they would be starting in April and they showed up precisely on the day promised and got to work immediately. The employees arrived early every morning and worked steadily through the day. Demolition debris was cleared away and placed in the disposal trailer every day.
We lived upstairs in the house throughout the renovation so we got to know the workers quite well. Everyone on the project was polite, personable, and professional. There was constant communication back-and-forth with Dan and Rob on anything that we asked or they required, and the lead carpenter kept us well informed with everything that was going on, and got our input as needed. The fact that all of the staff seemed to really enjoy their work says a lot for how well this company is managed.
They promised an 8 to 10 week renovation window, and at the end of nine weeks the last bit of dust was vacuumed away and we were moving our things in. Communication was superb, and I knew that any email questions would be answered before the end of the day, even on weekends! All changes and modifications that we requested were accommodated with no fuss. Monk seems to have a great deal of respect and good connections in the trades as they were able to call up electricians and plumbers and others at a moment’s notice. We were treated as a valued client and we had a great deal of trust in our contractor from start to finish. I highly recommend Monk Renovations!
Sincerely,
John van Gurp
Kline Street, Halifax